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What's New in WhatsApp Business 2021? Download the Latest Version Now



Business WhatsApp Download 2021 New Version: Everything You Need to Know




If you are a small business owner, you might have heard of WhatsApp Business, a free-to-download app that allows you to have a professional presence on WhatsApp, communicate more efficiently with your customers, and grow your business. But how do you download and use this app? And what are the benefits and features of WhatsApp Business that make it different from WhatsApp Messenger? In this article, we will answer these questions and more, so you can get started with WhatsApp Business in 2021.


What is WhatsApp Business and why do you need it?




WhatsApp Business is an app that was launched by Meta (formerly Facebook) in 2018, as a way to help small businesses connect with their customers on the platform with more than 2 billion users around the world. According to Meta, more than 50 million businesses use WhatsApp Business every month, and more than 175 million people message a business account every day.




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The benefits of using WhatsApp Business for small businesses




WhatsApp Business offers several benefits for small businesses, such as:


  • It helps you build trust and credibility with your customers by having a verified business account and a dedicated business profile.



  • It helps you save time and money by using free calls*, free international messaging*, and multimedia support. (*Data charges may apply. Contact your provider for details.)



  • It helps you increase customer satisfaction and loyalty by providing fast and personalized responses, using automated messages and chatbots.



  • It helps you generate more leads and sales by showcasing your products and services, using catalogs and QR codes.



  • It helps you measure and improve your performance by using analytics and insights.



The features of WhatsApp Business that make it different from WhatsApp Messenger




WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as group chat, offline messages, end-to-end encryption, and more. However, it also has some unique features that are designed for businesses, such as:


How to install WhatsApp Business app on Android


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WhatsApp Business app landline and fixed number support


WhatsApp Business app data privacy and security practices


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WhatsApp Business app FAQ and troubleshooting


How to migrate from WhatsApp Messenger to WhatsApp Business app


How to use both WhatsApp Business app and WhatsApp Messenger on the same phone


How to access WhatsApp Business app on web and desktop


How to verify your business phone number on WhatsApp Business app


How to build your profile on WhatsApp Business app


How to send multimedia messages on WhatsApp Business app


How to make free calls on WhatsApp Business app


How to send free international messages on WhatsApp Business app


How to create a group chat on WhatsApp Business app


How to use offline messages on WhatsApp Business app


How to use away messages on WhatsApp Business app


How to use greeting messages on WhatsApp Business app


How to use quick replies on WhatsApp Business app


How to use labels on WhatsApp Business app


How to use catalogs on WhatsApp Business app


How to use QR codes on WhatsApp Business app


How to use stickers on WhatsApp Business app


How to use status updates on WhatsApp Business app


How to use voice messages on WhatsApp Business app


How to use video calls on WhatsApp Business app


How to use end-to-end encryption on WhatsApp Business app


How to delete your account on WhatsApp Business app


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How to report spam or abuse on WhatsApp Business app


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How to enable disappearing messages on WhatsApp Business app


  • Business profile: You can create a profile for your business that displays your business name, logo, description, website, location, hours, email, and phone number.



  • Business messaging tools: You can use away messages to indicate when you're away or busy, greeting messages to send an introductory message when customers first message you, quick replies to save and reuse frequently sent messages, and labels to organize your chats and contacts.



  • Catalog: You can create a catalog of your products or services that customers can browse and order from within the app. You can add images, prices, descriptions, links, and codes for each item.



  • QR code: You can generate a QR code that customers can scan to start a chat with you or view your catalog. You can also scan other people's QR codes to add them as contacts or access their catalogs.



  • WhatsApp Web: You can access your WhatsApp Business account from your computer's browser, making it easier to type and manage your chats.



How to download and set up WhatsApp Business on your phone




If you are ready to download and set up WhatsApp Business on your phone, here are the steps you need to follow:


The requirements and steps for downloading WhatsApp Business from Google Play Store




To download WhatsApp Business from Google Play Store, you need to have:


  • An Android phone with Android 4.1 or newer.



  • A phone number that is not already linked to another WhatsApp account.



  • A stable internet connection.



Once you have these requirements, you can download WhatsApp Business by following these steps:


  • Open the Google Play Store app on your phone and search for WhatsApp Business.



  • Tap Install and wait for the app to download and install on your phone.



  • Open the WhatsApp Business app and tap Agree and Continue to accept the terms of service.



How to migrate your existing WhatsApp Messenger account to WhatsApp Business




If you have an existing WhatsApp Messenger account that you want to migrate to WhatsApp Business, you can do so easily by following these steps:


  • Before you start, make sure you have a backup of your WhatsApp Messenger chat history and media. You can learn how to create a backup in this article.



  • Open the WhatsApp Business app and verify your business phone number. You can use the same number as your WhatsApp Messenger account or a different one.



  • If you are using the same number, you will see a prompt asking you if you want to restore your chat history from WhatsApp Messenger. Tap Continue and then Restore to transfer your chat history and media to WhatsApp Business.



  • If you are using a different number, you will see a prompt asking you if you want to notify your contacts about your new number. Tap Notify Contacts if you want to do so, or Skip if you don't.



  • Set your business name and tap Next. Note that you can only change your business name once, so choose carefully.



How to create and customize your business profile on WhatsApp Business




To create and customize your business profile on WhatsApp Business, you need to follow these steps:


  • Tap More options (the three dots icon) > Settings > your business name.



  • Tap Edit profile (the pencil icon) to add or edit information about your business, such as your logo, description, website, location, hours, email, and phone number.



  • Tap Save when you are done.



Congratulations! You have successfully downloaded and set up WhatsApp Business on your phone. Now you can start using it to communicate with your customers and grow your business. How to use WhatsApp Business to communicate with your customers and grow your business




Now that you have downloaded and set up WhatsApp Business on your phone, you might be wondering how to use it to communicate with your customers and grow your business. Here are some tips and best practices to help you get the most out of WhatsApp Business:


How to use business messaging tools like away messages, greeting messages, quick replies, and labels




WhatsApp Business offers several business messaging tools that can help you save time, automate your communication, and provide better customer service. Here are some examples of how to use them:


  • Away messages: You can set up an away message that will be sent automatically when you are not available or outside of your business hours. You can customize the message, the schedule, and the recipients. This way, you can let your customers know when you will be back and what they can expect from you.



  • Greeting messages: You can set up a greeting message that will be sent automatically when a customer messages you for the first time or after 14 days of inactivity. You can use this message to introduce yourself, thank them for contacting you, and tell them what you can offer them.



  • Quick replies: You can create and save frequently sent messages that you can access and send with a few taps. You can use quick replies to answer common questions, confirm orders, send payment details, and more.



  • Labels: You can use labels to organize your chats and contacts into categories, such as new customer, pending payment, order complete, etc. You can also filter your chats by labels and send broadcast messages to specific groups of customers.



How to use the catalog feature to showcase your products and services




WhatsApp Business allows you to create a catalog of your products or services that customers can browse and order from within the app. This is a great way to showcase what you have to offer, increase your sales, and reduce the need for sending multiple photos or links. Here is how to create and use a catalog on WhatsApp Business:


  • Tap More options (the three dots icon) > Settings > Business tools > Catalog.



  • Tap Add product or service to create a new item. You can add up to 10 images, a name, a price, a description, a link, and a code for each item.



  • Tap Save when you are done adding or editing an item.



  • To share your catalog with a customer, open a chat with them and tap the attachment icon > Catalog. Then select the item or items you want to share and tap Send.



  • To view and edit your catalog, tap More options (the three dots icon) > Settings > Business tools > Catalog. You can also tap View catalog on your business profile.



How to use the QR code feature to share your contact details and invite customers




WhatsApp Business also allows you to generate a QR code that customers can scan to start a chat with you or view your catalog. This is a convenient way to share your contact details and invite customers to connect with you on WhatsApp. You can also scan other people's QR codes to add them as contacts or access their catalogs. Here is how to use the QR code feature on WhatsApp Business:


  • To generate your QR code, tap More options (the three dots icon) > Settings > Business tools > Short link. Then tap QR code (the square icon).



  • To share your QR code with customers, tap Share (the arrow icon) and choose how you want to share it. You can also download it as an image or print it out.



  • To scan someone else's QR code, tap Scan code (the camera icon) and point your camera at their QR code. Alternatively, you can upload an image of their QR code from your gallery.



Conclusion




Summary of the main points and call to action




In conclusion, WhatsApp Business is an app that can help you have a professional presence on WhatsApp, communicate more efficiently with your customers, and grow your business. It offers several benefits and features that make it different from WhatsApp Messenger, such as business profile, business messaging tools, catalog, QR code, and WhatsApp Web. To download and set up WhatsApp Business on your phone, you need to follow some simple steps and migrate your existing WhatsApp Messenger account if you have one. To use WhatsApp Business to communicate with your customers and grow your business, you need to follow some tips and best practices on how to use the business messaging tools, the catalog feature, and the QR code feature.


If you are a small business owner who wants to take advantage of WhatsApp Business in 2021, you should download the app today and start exploring its features. You can also visit the official WhatsApp Business website to learn more about the app and get support. Don't miss this opportunity to connect with your customers and grow your business on WhatsApp! FAQs




Five unique questions and answers related to the topic




Here are some frequently asked questions and answers related to the topic of WhatsApp Business:


Is WhatsApp Business free?


  • Yes, WhatsApp Business is free to download and use for small businesses. However, data charges may apply for using the app, depending on your provider's plan. You can also use WhatsApp Business API if you are a medium or large business that needs more advanced features and integrations, but this may incur costs.



Can I use WhatsApp Business and WhatsApp Messenger on the same phone?


  • Yes, you can use both apps on the same phone, as long as you register them with different phone numbers. However, you cannot link the same number to both apps at the same time.



How can I verify my business account on WhatsApp Business?


  • To verify your business account on WhatsApp Business, you need to apply for verification through the app. Verification is not guaranteed and is based on several factors, such as whether your business is authentic, notable, and has a public presence. If your account is verified, you will see a green checkmark next to your business name.



How can I backup and restore my WhatsApp Business chat history and media?


  • You can backup and restore your WhatsApp Business chat history and media using Google Drive or a local backup. You can learn how to do this in this article. Note that your backups are not protected by WhatsApp's end-to-end encryption.



How can I delete my WhatsApp Business account?


You can delete your WhatsApp Business account by following these steps:


  • Tap More options (the three dots icon) > Settings > Account > Delete my account.



  • Enter your phone number in the format +[Country code][Full phone number] and tap Delete my account.



  • Select a reason for deleting your account and tap Delete my account again.



Note that deleting your account will erase your message history, delete you from all of your groups, delete your Google Drive backup, and revoke your verification badge (if you have one).


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